Before founding ServiceGen, Victor was a senior NSW Government Minister. During his 12-year cabinet career he held a range of portfolios including, Digital Government, Innovation, Finance, Regulation and Aboriginal Affairs. In 2019 he was appointed the Customer Service Minister.

Victor is recognised globally for his leadership and oversight of public service delivery transformation in NSW through initiatives such as the Service NSW app, the Digital Restart Fund and one of the world’s first digital driver’s licence.

He was part of the leadership group that led the state through Covid and drove digital solutions such as QR check-ins, vaccine certificates and the delivery of stimulus vouchers via the Service NSW app.

In July 2022 he was recognised by The Australian newspaper as one of the country’s top 100 innovators (the only politician to be included).

In April 2023 he was appointed as professor at University New South Wales (UNSW) and director of the Trustworthy Digital Society Hub, with UNSW and the University of Technology Sydney (UTS) designed to lead research and insights in citizen-centred digital platforms, challenging to determine what democracy looks like in the digital age.

Victor is also a Board Member of the Tech Council in Australia whose vision is for a prosperous Australia that thrives by harnessing the power of technology.  

Victor leads ServiceGen’s global strategic direction in continuing the vital mission of helping governments accelerate their trustworthy digital transformation and modernise their services for their citizens.

Damon was the former Chief Executive Officer of Service NSW and prior to that NSW Government’s first Chief Information & Digital Officer (GCIDO), and Deputy Secretary of Digital Government within the Department of Finance, Services & Innovation.

He is a leader committed to customer centricity, culture, digital enablement, and innovation, with more than 20 years’ experience driving transformational change, organisational performance, and better customer outcomes.

As the GCIDO, Damon advocated for digital adoption across the NSW public sector, defined the long-term vision for digital technologies, implemented the NSW Open Data Policy and improved integration across government agencies.

Prior to his public service, Damon was the Chief Digital Officer at Macquarie Bank,  the Chief Technology Officer and interim Chief Information Officer at Woolworths, and  Westpac’s Head of Integrated Delivery.

Damon serves on the Board of Ventia Services Group, and is also the Managing Principal & CEO of Better As Usual, a practitioner-led professional services organisation that works with boards, leaders and teams to build high-performing digital organisations.

8 years as NSW Government's Chief Data Scientist
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Industry Professor at University of Technology Sydney (UTS) since 2015

Led departments with more than 300 people, delivering products and outcomes that have impacted hundreds of millions of people globally

Previously held senior leadership roles in Europe and Australia as Director for Radio Access Performance at Nokia, Global Head of Sales Partnering at Nokia Siemens Network and Director, Digital Productivity and Flagship Services, Commonwealth Scientific and Industrial Research Organisation (CSIRO) - Australia's national science agency.

Chief of Staff to the Hon. Victor Dominello for eight years
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15 years' experience working as a political advisor
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Played a pivotal role during Minister Dominello's policy and reform agenda which saw NSW become a global leader in digital government services.
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Amongst his achievements in Government are the significant reforms to:
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• The National Electronic Conveyancing systems
• Night-time economy and liquor licensing laws
• Electronic Gaming machines in pubs and clubs

Also played a role in developing several digital applications in NSW including Digital Drivers Licence, FuelCheck, ParknPay and the Digital Identity beta.