We were delighted to secure Victor’s services for the keynote address at our inaugural Customer Experience Conference, having seen the marked cultural shift in Service NSW over the past decade. In front of a diverse room of health and legal professionals, Victor was able to engage immediately through his relatable examples, ability to draw correlations between Government and Private Industry, and unscripted humour and pathos. Read More
He appeared as comfortable delivering the address as answering questions from the audience, and didn’t shy away from challenging topics. Of even more comfort for me in my role organising the Conference was his ability to tailor his delivery to the objectives we were seeking, and many audience members reflected to me later that his address challenged them, made them think differently, and contained information they will be taking back to their teams. He was the highlight of our event, and I would highly recommend him to anyone seeking a speaker not only with impeccable credentials, but with the ability to convey concepts and themes in a practical way allowing the audience to learn. Read Less
Avant Mutual
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